In the NCR process, what action should occur to prevent further impact when a nonconformity is identified?

• A. Containment actions are implemented to prevent further impact.
• B. Wait for external audits.
• C. Immediately remedy on the shop floor without documentation.
• D. Ignore the issue.

Answer: (A)

When a nonconformity is identified, immediate containment actions are taken to prevent further impact. This means quickly isolating the nonconforming items, stopping the affected process, and putting temporary controls in place so the defect cannot be spread or released to customers. Containment buys time to perform a proper NCR investigation, identify the root cause, and implement permanent corrective actions with proper documentation and disposition. Waiting for external audits, fixing on the shop floor without documentation, or ignoring the issue does not stop the defect from affecting other products or processes and fails to meet the formal NCR workflow.