Which statement is true about ISO 9001:2015?

• A. It defines QMS requirements
• B. It focuses on vocabulary only
• C. It is a general environmental standard
• D. It provides a cure for all product defects

Answer: (A)

ISO 9001:2015 defines the requirements for a quality management system. It specifies what an organization must implement to consistently provide products and services that meet customer and regulatory requirements, while also aiming to enhance customer satisfaction. The standard covers a broad set of requirements across the organization—how you determine the context, leadership and responsibilities, planning, the resources and documentation you need, how you operate and control processes, how you evaluate performance, and how you continually improve. It’s not a vocabulary standard, nor an environmental standard (that would be ISO 14001), and it doesn’t claim to cure all product defects. Instead, it provides a framework to improve processes so defects are reduced and quality is more reliably achieved.